FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How to place an order?

First please let us know what product do you need, you can contact us by the contact form or send us email. After confirm the specification of the glass containers you need, the PI will be sent. Once you done the payment, we will arrange mass production and shipping the goods.

Does L.O.M provide OEM and ODM service?

Yes, we can make glass bottle according to your drawing, picture or original sample. You only need to provide us the sketch, drawing or original sample. If not, you can also advise your detailed requirements like material, size, color and detail of the logo, so that we can make.

Could customer add their own logo on product?

Yes, we have our own printing house and embroidery factories to print or embroider your logo on products or on label. Clients only needs to provide the artwork of embroidery or printing. Logo artwork can be accepted in pdf/jpg/gif/psd/Ai format. Badge, embossed logo or metal logo is also acceptable.

What is the minimum order quantity of your plant?

It depends on what kind of product, If you are dealing in smaller quantities we recommend sticking with conventional sizes and dimensions however, if you have something bigger or special in mind we are happy to do a custom order for you.

How is the packing way and what is the shipment method?

We are happy to package these bottles in custom printed cardboard boxes stacked on pallets. If you need another type of packaging our team is standing by to meet any specific needs you may have!
SELLING ON AMAZON? Great!
We can set up everything for you and ship directly to whichever FBA warehouse your products are designated to. This is our bread and butter.

What if I have any other questions?

We are here to help. Please call us at +86 (0) 17696565588 or email us at info@lomglassworks.com.  Our phone hours are 09:00am to 5:00pm, Monday thru Friday.

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